Ordering Information

 

Pricing
All prices shown are in Australian Dollars (AUD$) and are inclusive of GST.

Payment Options

Credit Card: We accept Visa and MasterCard payments. For your security, payments are processed through eWAY, a safe and trusted payment gateway. 

Direct Bank Deposit: Bank account details will be shown during the checkout process. If you are ordering off-line, you will find the bank account details on the manual order form.

Cheque or Money Order: Payable to “Jemac Rubber Stamps” and mailed to Jemac Rubber Stamps 397 Concord Road Concord West NSW 2138. Orders are despatched after receipt of payment. If there are any problems regarding your payment, we will contact you.

Delivery & Charges
We deliver Australia-wide for a flat rate of $7.50 for orders less than $70.00. For orders $70.00 and over there is no charge for delivery. Orders are delivered by Australia Post Parcel Post service. Orders for Personalised stamps will be mailed within 7 working days following order confirmation. Orders for other products will be mailed within 2 working days following order confirmation (subject to stock availability). Please allow for the time it takes for your order to travel from Sydney to your location. Please let us know if you have an urgent requirement and we will try to accommodate your needs.

Stock Availability
We do our best to ensure all products offered on our website are in stock. However, if an item you have ordered is not in stock, we will contact you by email or phone for your instructions. This will give you the opportunity to select a substitute item or receive a refund.

Order Confirmation
When you place an order on-line, you will receive an order confirmation by email. Please check the details carefully and email us immediately if there are any errors or discrepancies or if you do not receive the order confirmation by the next working day.

Off-line Orders
If you prefer to place your order off-line rather than using the on-line facility you are most welcome to do so. You can print out a manual order form and send it to us by mail or fax. Or you can place your order by phone or email.
Click this link to select a manual order form.

International Orders
Sorry, we do not have an International on-line ordering facility. Our on-line shop is available for purchases within Australia only.

Questions
We appreciate that using a website can sometimes be daunting, so please do not hesitate to contact us should you need any assistance. You can phone us on (02) 8765 8444 during business hours, or email us at jstamps@bigpond.com